Testimonials | The Expert Touch Testimonials

The Expert Touch Testimonials

 

Felicia and David,
I wanted to drop you a note to thank you both so much for the work you did in our home. We are so thrilled with the outcome. We love our kitchen, and the new paint colours through our house. Everything went very smoothly – thanks to both of you. It was a real pleasure working with you and I look forward to reconnecting with Felicia so that we can decorate our home some more.

All the best, Barb

 

Felicia, sitting doing some work on my laptop in my comfy blue arm chairs, looking across at my beautiful “karate-chopped” graphic cushions and gorgeous birch tree painting, with a cozy blanket folded over my legs, fireplace is blazing, and thinking of you and just wanted to write to say how much I love the changes you’ve helped us make so far and to say thank you so much. Looking forward to more changes to come!

Vicki and Shawn, Oakville

 

My husband and I have recently renovated our whole main level and basement including reroofing and refacing the outside of our house. This was the first time we had undertaken such a large renovation project and as we got into it we soon realized it was much more work than originally expected. With neither my husband nor myself being particularly creative and starting to get overwhelmed, we knew we needed an objective expert to help. Our kitchen company recommended Felicia Gimza and we started working with her very early on in our project. Felicia has been an absolute delight to work with. She has helped us in almost all of our decisions and as we view our new home she has her fingerprints throughout. She helped us choose our kitchen cabinetry, our colours both inside and out, our counter tops, both hardwood and tile, our new front door, roof colours, windows and garage door, and carpet for the basement. Once we made the foundational decisions, then we got into the ‘FUN” of choosing new furniture for our family room, mantels for the fireplaces, rugs, coffee tables, bar stools, window coverings, cushions and more. Lastly once all arrived, Felicia has helped with furniture placement, where to hang pictures and overall staging! I really do not know what we would have done without Felicia’s support or what we would have ended up with! She listened to what we wanted, what our overall preferences are and worked with us to help make decisions off course taking into account budget throughout. She was patient, but firm in a positive way and made the overall journey less stressful and fun. We would definitely recommend Felicia and are happy to provide a reference.

Alison and Craig McLean, Mississauga

 

Recently, we undertook a “redo” of our ground floor, including living room, family room and front foyer. This included new tiling in the foyer, laundry and powder room, new area rug, coffee table and accent pieces, furniture & upholstery in the living room and hallway, We found Felicia (Owner/Operator) at Expert Touch to be just great. She really listened and responded to our list of wants and personal taste. Invariably, the sample choices she brought to us were right in line with what we were looking for and she came in well within budget. She also worked very quickly and brought the whole project to completion in approximately 30 days! We will use her services again and would highly recommend her to others.

Ken and Heather Grant, Mississauga

 

Felicia came recommended via a different service provider and she is excellent. She was an absolute pleasure to work with. She was professional but also friendly and warm and had excellent vision for a space where I had no vision! She really listened to my needs and quickly developed a great sense of what it was I was looking for. She is so easy to communicate with, she is pro-active (when we had a spot of trouble with something completely outside of her control) and she truly cares about her clients and her work. She respected my budget, which I really appreciated. The room she designed for us is lovely and we are so pleased with the results. I would recommend Felicia without hesitation for all level of design projects.

L. Cherns, Toronto

 

We have worked with Felicia on a few projects in our home the largest one being a kitchen renovation. Felicia took the time to understand what we were looking for in terms of functionality and how we wanted to use the space. She was able to guide us to consider different ideas and solutions to meet our needs. Felicia was very respectful of our preferred style and recognized very early in the project what direction in cupboards, fixtures etc. would be of most interest to us. She is excellent at seeing the new space in the context of the rest of the home and what will “fit”and transition well from the existing furniture and finishes. She provided great advice related to cabinetry, backspashes, countertops and flooring.She was very patient while we deliberated different options for finishes and colours. Felicia has excellent attention to detail and clearly is able to think ahead to help ensure that different aspects of the project were well timed to improve efficiency and ensure timelines were respected. She is talented at providing her expert advice while always ensuring that the client makes the final choices. She has great contacts which helped us reduce some of our costs. She is very considerate of the budget set and is able to provide warning if she thinks choices may exceed the initial amount of money. She worked seamlessly with the contractor and the company making the cabinets. She often just dropped by to see the progress of the project. Felicia is exceptionally responsive to requests. Recently we were having some windows replaced and we were in a hurry to get new window treatments. Despite her busy schedule at the time, she was able to help us out on very short notice. We plan to engage Felicia in other projects that we may undertake”.

Marilyn and Mo ElBestawi, Oakville

 

I am a custom home builder in Oakville and have hired Felicia to help me with my current project, which is in the finishing stage. I have to say…….having Felicia on site has been a huge stress relief for me. Her colour, material and design ideas were perfect! Thanks Felicia!

Kruno Horvat, Oakville

 

Moving Into a new home and neighbourhood I was overwhelmed with the number of maintenance and decorating projects. I called on Felicia to assist me with paint colours, window treatments and furnishings for a basement games room and recreation room. She created a vision and layout for the spaces that was fun, functional and on budget. Felicia’s knowledge of suppliers put me in touch with professional and reputable services in the neighbourhood. Her dedicated communication and timely follow up made asking questions easy and finalizing decisions fast. A pleasure to work with and what a beautiful space to enjoy! Thank you Felicia

T. Galati, Oakville

 

Felicia Gimza is an excellent decorator and I highly recommend her. She works well with what you have and doesn’t force any ideas on you.She’s great with any decor style you desire. Personally I’m trying to switch things to a more contemporary style and she was able to visualize it perfectly for me.
She’s very quick to respond to any questions you may have.You will not be disappointed if you hire Felicia for any decorating job.

Cathy Palmer, Burlington

 

I have worked with Felicia on two occasions to select paint color for my current and previous home. She worked closely with me to understand my style and found a way to turn my vision into reality. Her attention to detail and talent for design helped create a beautiful color scheme within my home. Felicia is very professional and such a pleasure to be around. She understood what I was looking to achieve, and ensured that I was comfortable with the decisions we made. Thank you Felicia, working with you is a pleasure!!

AS, Oakville

 

For years I have wanted to redo my antique sofa and chair and found it really overwhelming when I visited various stores for fabric and ideas. When I called Felicia and related to her my wishes and choices she was able to zero in to precisely my choice of colours and fabric. Her insight was unbelievable. Felicia was also able to recommend a furniture refinisher for my antique dining room set which proved to be the best person (in my opinion) in the industry. Felicia is caring and a very professional individual, anyone dealing with her would consider her a friend and I would without a doubt recommend her to anyone who ask.

M O’Connell, Oakville

 

First and foremost, I have to say how wonderful it is that Sandy referred you to us to when we were going through both the sale and purchase of our homes. When you first suggested the paint colours and the new window coverings for the kitchen for the home we sold, I was a bit leery at first but you were so positive about your choices. I knew you had both the experience and excellent taste in decorating that it couldn’t be wrong. Our home sold in 2 days and this was in a very big part the decorating! What I found to be very favorable was that you worked with the furnishings we had, we did not have to spend a lot of money to get excellent results. Our home was both warm and up-to-date and showed extremely well. Once we moved into our new condo we decided we needed professional input. Again you were very positive about your choices. The ‘chocolate’ accent wall in our living is to die for! It sets off the whole theme of both the living room and dining room. The terracotta colour for our kitchen beautifully accents the colour theme. Again, I wouldn’t have chosen this colour without your positive input… You really know your colours and you listened to what I was trying to achieve! Our new condo is again, both warm and up-to-date! Felicia, if anyone is ever in the market for an Interior Designer, I would have absolutely no hesitation in recommending you. Both your knowledge and your confidence serve you well”.

Terry & Bruce Coombs, Burlington

 

“For many years, I’ve looked at decorator magazines and wondered why my home did not look like the homes they featured. Thinking that it would be something beyond my budget, I didn’t think too much about it, but still yearned to have a really polished look for my home. I’ve been ‘sitting on the fence’ about selling my home for many years now and decided that I should paint my home to prepare it for sale. A friend of mine recommended that I obtain advice from Felicia for colours. My first thought of course was that I should not spend the money on an interior decorator if I am selling. After thinking about how little the paint costs in comparison to the cost of labour, I decided to contact Felicia for a consultation. I knew one thing, I did not want to just paint the house…I wanted a transformation for the sale. I must say that the money I spent for her services was so well spent.

Relying on ourselves or friends for colour consultation brings in pre-wired biases. I for one love yellow, but the colour did nothing to compliment the furniture I did have. Felicia provided third party, unbiased opinions, always keeping in mind my intent to sell my home. We worked together to make choices to spend hard earned dollars on things I could take with me to the next home and chose wall colours to work with what I currently had. She also made wall colour choices that were completely out of my comfort zone, which was tremendously good because ‘a change is as good as a rest’.

After getting into the painting, I can honestly say that my bedrooms have gone from ‘blah’ and ‘ho-hum’ to ‘wow’ with two coats of paint. The colours Felicia recommended have totally transformed these rooms one could imagine in a decorator magazine! Avoiding the safe haven of a monochromatic look through the home, each bedroom colour works so well with each other, yet each is uniquely different.

This is the nicest home I have had and it looks so beautiful already, I really do not want to sell it now. Going forward, I would never make decorating decisions without Felicia and I would recommend her to everyone needing interior decorating advice and I would always recommend interior decorators. Thanks Felicia, you’ve given me the ‘grown up’ and ‘polished look’ I was looking for. I haven’t even finished the home and I absolutely love it now.”

Muktha Tumkur, Mississauga

 

“As fate would have it, I was in desperate need of some help from a decorator, after having moved into a very large and newly built house that needed an injection of decor, charm and personality.The enormity of the task, as well as where and how to start was daunting. In addition, I simply did not have the kind of time necessary to do the job. Luckily, I did not have to do much research in finding someone to work with, because I met Felicia. She was the very first and only person I interviewed in person, and we simply cliqued. There was no need to look further, because Felicia possesses a level of professionalism, poise and warmth, which instills a complete sense of trust in her abilities as a decorator.

As it turned out, my hunches were accurate. Felicia helped transform our house into a home, and with such grace and facility; I always looked forward to our visits together – it did not feel like work at all. Felicia’s personality facilitated the entire process, and her ability to pin-point details with such precision and accuracy was fantastic. Even older pieces of furniture that were starting to look tired were given a new life and presence in our home, not to mention Felicia’s knack at recommending wonderful upholstery fabrics, paint colours, accessories, always sensitive to budget as well. I can also comment only favourably towards any of the tradespeople she recommended. They were always pleasant to deal with, while accomplishing work that was first rate.

I would highly recommend Felicia to anyone without hesitation. Just knowing her has enriched my life and beautified my home, and I’d like to thank her for being such a great listener as well. Felicia will pick up on subtleties in order to enhance anybody’s home with their own needs and personality, but with her amazing taste as well. What a winning combination! Thank you Felicia!”

Louise Harrison, Oakville

 

“We were fortunate to have been referred to Felicia while we were in the process of being transferred from Edmonton to Oakville. We spoke on the phone with Felicia about our hopes of giving our “new” 15 year old home in Oakville an updated look. After our first meeting with Felicia to discuss her ideas, we knew we had come to the right place. Through her suggestions of paint colors and techniques and the addition of the perfect accessories, our house has become a modern, warm and inviting home.

Felicia has referred us to several trades people (painting, general contracting, window treatments) and all have been the most pleasant and professional people to work with. Felicia’s ideas are innovative and endless. She is always professional, and you will be amazed at the quick response she gives you to any of your requests.

We can hardly wait to work on our next project with Felicia, she is truly a pleasure to work with.”

Marian and Mike Herniak, Oakville

 

“Fortunately, most of us know when we’re out of our element. As a Realtor and someone who is into “Beige”, I thank my lucky stars for having been introduced to Felicia many years ago. She’s become as important to my business, almost as much as my business partner, Mary. With her knowledge, expertise and approachable attitude, we know that our properties will sell QUICKLY and for TOP DOLLAR. AND THEY HAVE!! Thanks for being part of our Team, Felicia. It’s a pleasure working with you.”

Cheryl Kopko, Century 21 Miller Real Estate

 

We are extremely pleased with Felicia from The Expert Touch. She is very professional and has the best colour sense imaginable. She was able to work within the restrictions we imposed ( leaving all our woodwork unpainted) and the result is a room that more than suits our taste and lifestyle. She is very flexible and is willing to help as little or as much as you need. She provided us with Mike, her contractor, who is worth his weight in gold. We will continue to work with her as we redecorate the rest of our main floor. Anyone who calls her for help is very fortunate indeed.

Carol and Gary, Mississauga

 

“Felicia, thanks so much for accommodating us with your time today. You must pat yourself on the back – you chose excellent colours for the painter, made good changes, gave me some excellent suggestions and got my decorating insights flowing. You are very pleasant to work with, have a good way of putting through your thoughts so that changes are done with respect to the owners and this is where you set your talents apart from others. I will keep your name on top of the list and will recommend you with confidence. We got 5 offers and sold the house in 1 day!”

With appreciation, Amelia Persaud, Royal LePage

 

Decorating our new house seemed like an overwhelming task to us. Fortunately, my sister recommended Felicia and our house is now starting to feel like a home. Our bedroom has turned into the relaxing oasis that we had imagined thanks to Felicia’s expertise.

Felicia is a pleasure to work with, extremely organized, and efficient. We look forward to moving ahead with other design projects under her guidance knowing the finished project will exceed our expectations.

Beth McConnell, Oakville

 

Over the past few years we have had numerous opportunities to prepare clients’ homes prior to putting them on the market. It is interesting that each home, client and their needs were very different. However, the common response from every client has been how much they appreciate your service Felicia.

I have found that what clients appreciate the most is the practical, straight forward approach that you bring to the process. As you know clients can be very emotional about their perceptions of the condition and presentation of their home to buyers. In fact, many of my clients have commented how they would like to have you involved in helping them decorate their new home. I believe that is a great compliment as to the level of comfort, confidence, and trust that clients have in your advice.

It is wonderful to have such a strong resource working with my clients. As they also have the confidence that once they have completed their home make over it will sell quickly and for top dollar.”

Fabe Fedrigo, Prudential Town Centre Realty

 

My husband and I have used Felicia’s design services on a number of occasions and each time she has done a superb job. Her ideas and recommendations are exceptional. Felicia transforms every room she works on into a showpiece. She is very creative and has a keen eye for detail. She really takes the time to understand our style and what we are trying to achieve in a room. Felicia has recommended a number of tradespeople and they are all as wonderful as she. Felicia is amazing and we are so lucky to have her as our designer!

Ann Marie McGovern, Oakville

 

“Felicia is great – very diplomatic and very personable. She makes my job much easier – having a 3rd party making recommendations to my sellers is a good thing. Every time I have used her, I know the sellers have definitely increased the value of their home and we have sold much quicker! I would highly recommend Felicia!”

Mary O’Brien, Century 21 Miller Real Estate Ltd.

 

“Whilst respecting our personal tastes, Felicia, with her talent and experience, made us aware of new possibilities and choices. She helped us choose fabrics and arranged for re-upholstering to be done to our complete satisfaction”.

H&R, Burlington

 

Hi Felicia,
Just to let you know that the condo listing you helped spruce up in Toronto sold after being on the market for a total of 3 days. In fact some of the items we purchased for the unit like the wall planter, and the urns, the purchasers asked for them to be included in the deal. Thanks for all your help and I will surely utilize your services as part of every new listing I take on.

Steve Kolbuc, Royal LePage Real Estate Services Ltd.,

 

The house really needed some pizzazz…. something to tie everything together and give it some depth and interest. Felicia was great with suggestions and ideas that fit with our style and taste and added a wonderful ‘finish” to the place. She also knows where to shop. We are very pleased with how she helped us complete the furnishings and accessorize to jazz the place up. Thanks to Felicia’s expert touch our house has become a home we really enjoy.

Jo-Anne Boyd, Oakville

 

“The BIG NEWS is that the house you primped awhile back (I hope you can remember, it was a pretty rough side split ) sold for an unbelievable price —- $70,000 more than the other one you primped last year. The owner managed to get the house made over exactly the way you had suggested and look what happened. I still can’t believe it sold that high. I guess this primping stuff really does work”.

Murray McDonald, Prudential Real Estate.

 

I have only wonderful things to say about my experience working with Felicia. Felicia created exactly the type of living room that we were hoping for. She was efficient, organized, creative, resourceful and very pleasant to work with. She expects perfection from her contractors and they in turn produce beautiful work. She is only happy and satisfied when her client is happy and satisfied.

 

Marlene, Oakville

 

I love the colours you selected… I’m very happy with the results! I can’t stop walking into the new bathroom and just staring at the results. Thanks so much!

Erin Love, Burlington

 

“I’d like to pass on a few words of appreciation for the effort you’ve made to help my clients get their homes ready for sale. Everyone that I have spoken to has been extremely satisfied with both you and your team of “helpers”. They were very impressed with your room by room analysis, the recommendations you suggested and especially the final results. I know I presented you with a few “challenges” but your professionalism and enthusiasm went a long way in making my clients feel at ease with the process and certainly helped me through a few “sensitive” situations.

Also I must compliment you on the timeliness and efficiency of your contractors. Each of my clients was impressed with the quality of their work, the attention to detail and the minimal inconvenience that they experienced. All I can say is “Bravo Felicia and The Expert Touch Interiors!”

As you know, the real estate business is very competitive and every point of difference is important. With all the positive comments I’ve received in the last few weeks, I’m convinced that I have found a competitive edge, which will help my clients sell their homes faster and more profitably. Thanks again and I look forward to calling you again, when I need that “Expert Touch”.

Murray McDonald – Prudential Town Centre Realty, Oakville

 

Thanks for all your help…we’re really pleased with the room!

Doug Wilson and Teresa Hardiment , Oakville

 

“Recently, I listed two homes in Glen Abbey. One sold in 3 days for 99% of list price, and the other sold in 6 days for 98% of list price. One of the reasons for these great results is that I had the Expert Touch Interiors help the homeowners prepare their homes for sale. Felicia Gimza gave great advice and the homeowners wisely made the changes. One of the homeowners was so impressed that she is going to have Felicia help her with her new home. I now offer free “primping” services from The Expert Touch Interiors to all of my clients. You should do the same. “

Patrick Newman – Prudential Town Centre Realty, Oakville

 

“I just wanted you to know that I went out on Monday afternoon and bought the paint colours you recommended for the kitchen/family room and bedrooms. I painted the kitchen wall behind the oven and WE LOVE IT!!!! I wasn’t too sure about it, from the colour sample, but after the 2nd coat, I can’t stop looking at it and smiling! Now I am totally motivated to paint the rest of the house.”

Thanks again,Kathy, Oakville

 

“Hi Felicia: Just a quick note to let you know how great my client’s home looks, thanks to you. They did just about everything you told them to do and when I walked in today I couldn’t believe my eyes.

I listed the property on Friday, had two showings today, as well as an open house and I already have an offer and possibly another one on it’s way.

I will definitely use your services with as many of my listings as possible.”

Sharon Burton – Royal Lepage, Oakville

 

“Thank you for all your excellent recommendations.

We sold our house for $1,000 under our asking price. Thank you again for all your great recommendations. We felt they helped considerably and our real estate agent indicated that many people that viewed the home were impressed by how well the home showed.

We are scheduled to move into our brand new home in April and will likely call you with regards to decorating tips.”

Sincerely,Alex and Michelle Susman, Oakville

 

Our real estate agent, Jerry Bocchinfuso from Century 21 Miller Real Estate indicated when putting our home up for sale that he had reservations about the colours in our home since they were very bold, but that we should try it for 3 weeks and then reassess. Three weeks passed and 24 people visited our home and we received no bids. We realized at the time that something must be done.

Jerry recommended The Expert Touch Interiors to give advice on what should be done in order to make the house more saleable. Within 1 day you visited our home and did a thorough assessment. By the end of that day you produced a 3 page list of suggestions for the sale of our home.

My wife and I carefully reviewed the suggestions and took the house off the market for 9 days while the suggestions were implemented. We then put the house back on the market and had 4 visits that first day. Our agent called us that evening at 8:30 to inform us that an offer came in and that we should address it that evening. We accepted the offer and sold our home for 97.5% of the asking price. I cannot say with certainty that having the home redecorated was the absolute reason the house sold so quickly, but I do know that various visitors had previously remarked about the décor. Frankly the house looked marvelous when the redecorating was completed! At the time we were considering your proposal, we were also contemplating having to reduce the price by several thousand dollars. The cost of the redecorating was less than half of the contemplated price reduction!

In conclusion, thank you very much for you recommendations, professionalism and tremendous support, including the visit to the carpet store within 2 hours of first visiting our home.

Sincerely,Gary and Laurence Murphy, Oakville

 

“Moving to a house twice the size of our previous home was overwhelming, to say the least. The thought of furnishing and decorating our new home was becoming my worst nightmare. With our busy schedules, kids, etc., how was I ever to find the time to turn this house into a home? Hence my decision to call The Expert Touch Interiors. Felicia has turned my decorating apprehensions into a most pleasant experience. Her advice and choice of colours, fabrics and furnishings have been invaluable to me. Her professionalism, enthusiasm and attention to detail, as well as the little “extras” she provides are what I think sets Felicia apart from other interior design consultants.

Felicia, I cannot thank you enough for the “expert touch” you provide in interior design.

Lisa Marchese, Mississauga

 

“My husband and I are very pleased with the work Felicia has done (and continues) to do in our home. The colours she chose for our whole main level added the character that we were looking for and the techniques and styles of paint complimented our furniture and accessories. Her approach is very professional and she takes the time to get to know her clients taste and style. She has a keen eye for accessorizing and does not hesitate to find that perfect piece. I have recommended her to a couple of friends who have also been very pleased with her work.”

Andrea and Paul MacDougall, Carlisle

 

“I recently purchased a new home and wanted some expert advice in selecting cabinetry, tiles, etc. Felicia was recommended by a friend at work. I went onto “The Expert Touch” website and liked what I saw. The first time I met Felicia was at the builder’s showroom. Right from the start I felt very comfortable with her as if I had known her for years. Her great sense of style and expertise were evident. Within two hours she helped me select everything for my new home. I am very pleased with the choices and can’t wait to see them in my new home! I would recommend her to anyone. Thank you Felicia!”

Anna Bethanis, Markham